Privacy Policy
1. Introduction
AiOnCall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our AI voice agent services. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information: When you register for AiOnCall, we may collect personal details such as your name, email address, phone number, and payment information.
Usage Data: We collect information related to your interactions with our services, including voice recordings, transcripts, and usage patterns.
Device Information: Information about the device you use to access our services, such as IP address, browser type, and operating system, may be collected.
3. How We Use Your Information
We use the collected information to:
• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Communicate with you, including sending service-related announcements.
• Process transactions and manage your account.
• Ensure compliance with legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal information. However, we may share information with:
Service Providers: Third-party vendors, such as Twilio, Google Cloud, ElevenLabs, OpenAI, and Rasa, that assist in delivering our services. These providers are obligated to protect your information.
Legal Requirements: If required by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.
6. International Data Transfers
As AiOnCall operates globally, your information may be transferred to and maintained on servers located outside of your jurisdiction. By using our services, you consent to such transfers.
7. Your Data Protection Rights
Depending on your location, you may have rights under data protection laws, including:
• The right to access, update, or delete your personal data.
• The right to object to processing or request data portability.
• The right to withdraw consent at any time.
To exercise these rights, please contact us at [Insert Contact Information].
8. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on our website with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at [Insert Contact Information].
Disclaimer
1. No Professional Advice
The information provided by AiOnCall is for general informational purposes only and does not constitute professional advice. You should consult appropriate professionals for specific advice tailored to your situation.
2. AI-Generated Content
Our services utilize artificial intelligence to generate content. While we strive for accuracy, AI-generated content may not always be reliable or error-free. We do not guarantee the accuracy or completeness of any AI-generated content.
3. Limitation of Liability
AiOnCall shall not be responsible for any decisions made based on the information provided by our AI voice agent. Use of our services is at your own risk.
4. Third-Party Services
Our services may integrate with third-party platforms such as Twilio, Google Cloud, ElevenLabs, OpenAI, and Rasa. We do not endorse or assume any responsibility for any third-party services or content.
5. Changes to Disclaimer
We may update this Disclaimer from time to time. Any changes will be posted on our website with an updated effective date.