Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the AiOnCalls service offered via our website located at https://www.aioncalls.com (the "Service"). These Terms, along with our Privacy Policy, constitute the binding agreement (collectively referred to as "Agreements") between you and AIOnCalls.com.

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Agreements. If you do not accept or cannot comply with these Agreements, you must refrain from using the Service. We encourage you to contact us if you have concerns, and we will do our best to assist.

These Terms apply universally to all individuals, including visitors, users, and others who access or use the Service.

2. Communications

By registering an account with AiOnCalls, you consent to receive communications from us, including newsletters, marketing messages, promotional content, and other informational notices. You retain the right to opt out of any or all such communications at any time by following the unsubscribe instructions provided in our communications or by contacting us directly via email.

3. AI-Generated Content and Accuracy Disclaimer

Please note that the AiOnCalls platform utilizes artificial intelligence technologies, which may occasionally produce responses or outputs that are inaccurate, outdated, or contextually inappropriate—commonly referred to as “AI hallucinations.”

While we endeavor to ensure the accuracy and reliability of all outputs, our AI is trained on data available only up to the end of 2023 and may lack the most current information. Users are advised to independently verify any critical information obtained through the Service.

By using AiOnCalls, you agree to assume full responsibility for the use and interpretation of AI-generated content and acknowledge that Technoveda AI is not liable for any consequences arising from reliance on such content.

4. Purchases and Payments

Should you choose to purchase any product or service offered through AiOnCalls (each, a "Purchase"), you may be required to provide certain personal and payment-related information. This may include, but is not limited to, your name, billing address, shipping address, credit or debit card details, and card expiration date.

You affirm and warrant that:
(a) You are legally authorized to use the payment method(s) provided; and
(b) All information submitted is accurate, complete, and up to date.

To process transactions, we may use third-party payment processors. By submitting your payment information, you grant us permission to share that information with such third parties in accordance with our Privacy Policy.

We reserve the right to refuse or cancel any order or transaction at our sole discretion, including but not limited to instances involving pricing errors, product or service unavailability, or suspected fraud or unauthorized activity.

5. Promotions, Contests, and Sweepstakes

From time to time, AiOnCalls may offer contests, sweepstakes, or promotional campaigns (collectively, “Promotions”) through the Service. These Promotions may be subject to additional terms, conditions, and eligibility requirements, which are independent of these Terms and Conditions.

By choosing to participate in any Promotion, you agree to abide by the applicable Promotion rules and our Privacy Policy. In the event of a conflict between the terms of any Promotion and these Terms, the terms specific to the Promotion shall govern.

6. Subscription Plans

Certain features of the Service are made available through recurring subscription models (“Subscription(s)”). Subscriptions will be billed in advance on a recurring basis, according to the billing cycle you select at the time of purchase—either monthly or annually (“Billing Cycle”).

At the end of each Billing Cycle, your Subscription will automatically renew under the same terms unless cancelled by you through your account dashboard, or terminated by AiOnCalls. Subscriptions may include both SaaS-based offerings and white-labeled solutions, with associated pricing reflective of the chosen service category.

To maintain your Subscription, a valid payment method (e.g., credit card, PayPal) is required. You agree to provide accurate, complete billing details, including your full name, billing address, postal code, telephone number, and payment credentials.

By submitting this information, you expressly authorize AiOnCalls to process all charges related to your Subscription through the provided payment method. If automatic billing is unsuccessful, AiOnCalls will issue an electronic invoice outlining the payment amount due. You agree to manually complete the payment by the date specified on the invoice.

7. Changes to Subscription Fees

AiOnCalls reserves the right, at its sole discretion, to revise its pricing structure, including Subscription fees and product-related charges. Any fee adjustments will take effect upon the conclusion of your current Billing Cycle. You will be notified in advance of such changes via email or via the Service platform.

8. Refund Policy

All payments made to AiOnCalls for Subscriptions or services are strictly non-refundable. By proceeding with a purchase, you acknowledge and accept that no refunds shall be provided under any circumstances.

9. User-Generated Content

The Service permits users to submit, upload, store, and share text, images, videos, links, and other forms of content (collectively, “User Content”). You bear full responsibility for the legality, integrity, and appropriateness of any User Content submitted through the platform.

By posting or sharing User Content via the Service, you affirm and warrant that:

  • You own or have obtained all necessary licenses, rights, and permissions to use and grant AiOnCalls a license to use such content as described herein.
  • The posting of your User Content does not infringe upon the intellectual property rights, privacy rights, contractual rights, or any other legal rights of any individual or entity.

While AiOnCalls does not assume liability for User Content submitted by users, we reserve the right—but not the obligation—to monitor, review, and remove any content that we, in our sole discretion, deem inappropriate, unlawful, or in violation of these Terms.

By submitting content through the Service, you grant AiOnCalls a non-exclusive, worldwide, royalty-free license to use, display, reproduce, modify, adapt, and distribute the content for the purpose of operating, promoting, and improving the Service. This license also includes the right for other users to view and interact with your content, subject to these Terms.

Unless explicitly authorized in writing, you may not reproduce, republish, modify, transmit, download, or distribute any content found on the Service—including AiOnCalls-owned or licensed materials—for commercial or personal gain.

Be Responsible and Respectful. Ensure your content and interactions on the platform foster a secure and respectful environment for all users.

Prohibited Uses and Content Restrictions

Users are strictly prohibited from using the AiOnCalls platform to create, upload, transmit, or share any content that is abusive, illegal, or otherwise in violation of applicable laws.

This includes, but is not limited to, the following:

Pornographic material or sexually explicit content.

Hateful or discriminatory speech targeting individuals or groups based on race, ethnicity, religion, gender, age, disability, or sexual orientation.

Depictions of graphic violence or gore.

Promotion or threats of violence against any individual or group.

Facilitation of unlawful activities or distribution of illegal goods or services.

Content that glorifies, encourages, or promotes self-harm or suicidal ideation.

Sexualized content involving minors or depictions of minors in a nude state.

Support, incitement, or glorification of terrorism or violent extremism.

Dissemination of misleading, fraudulent, or deceptive information that could result in real-world harm.

Sharing or exposing personal or private data of others, including but not limited to names, home addresses, phone numbers, emails, or government-issued identification numbers.

Any material involving the exploitation of minors will be reported to the appropriate legal authorities.

To report a violation of these guidelines or the Terms of Use, please contact us at help@technovedaai.com.

Account Enforcement and Compliance

We reserve the right to take appropriate actions, including account suspension or termination, if we determine that your use of the AiOnCalls platform violates these guidelines. For more details, refer to the AiOnCalls Terms of Use.

Permitted Use of the Service

By accessing or using AiOnCalls, you acknowledge and agree to use the Service solely for lawful purposes and in accordance with all applicable local, national, and international laws.

Users must not exploit or harm minors, including by exposing them to inappropriate or harmful content.

Transmission of unauthorized advertisements, promotions, or unsolicited messages, including spam, is strictly prohibited.

You may not impersonate AiOnCalls personnel, other users, or any third party.

Activities that infringe the rights of others or that are fraudulent, illegal, or harmful are not allowed.

Conduct that could interfere with another person’s use of the Service or cause reputational or legal harm to AiOnCalls or its users is strictly prohibited.

Technical Restrictions and Security Obligations

Users shall not engage in activities that disrupt or impair the operation of the Service or infrastructure.

Automated tools such as bots, spiders, or scripts must not be used to monitor or extract data from the Service without prior written authorization.

Manual copying or distribution of Service content without permission is not permitted.

Introducing malware or any other form of malicious code to the Service is strictly forbidden.

Unauthorized access to the Service’s systems, databases, or networks is prohibited.

Any attempt to launch denial-of-service or similar attacks against AiOnCalls is a violation of this policy.

Users must not take any actions that misrepresent or negatively affect AiOnCalls’s ratings or public perception.

Other attempts to interfere with the platform’s proper functionality are also not allowed.

Technical Restrictions and Security Obligations

Users shall not engage in activities that disrupt or impair the operation of the Service or infrastructure.

Automated tools such as bots, spiders, or scripts must not be used to monitor or extract data from the Service without prior written authorization.

Manual copying or distribution of Service content without permission is not permitted.

Introducing malware or any other form of malicious code to the Service is strictly forbidden.

Unauthorized access to the Service’s systems, databases, or networks is prohibited.

Any attempt to launch denial-of-service or similar attacks against AiOnCalls is a violation of this policy.

Users must not take any actions that misrepresent or negatively affect AiOnCalls’s ratings or public perception.

Other attempts to interfere with the platform’s proper functionality are also not allowed.

1. User Accounts

By registering an account on our platform, you affirm and warrant that you are at least sixteen (16) years of age and that the information you furnish is truthful, accurate, current, and complete at all times. The submission of any inaccurate, incomplete, or outdated information constitutes a material breach of these Terms and may result in the immediate suspension or termination of your account without notice.

You are solely responsible for maintaining the confidentiality of your login credentials, including your password, and for restricting access to your devices and account. You agree to accept full responsibility for all activities conducted through your account, regardless of whether such activities are undertaken by you or any third party. You are obliged to notify us promptly upon discovery of any unauthorized use of your account or any other security breach.

You shall not use any username that is misleading, impersonates another person or entity, infringes on third-party intellectual property rights, or is deemed offensive, obscene, or inappropriate by our discretion.

We reserve the right, at our sole discretion, to refuse service, terminate accounts, remove or modify content, or cancel transactions without prior notice or liability.

While you may decline to provide certain personal data, please be advised that such refusal may impair or restrict your access to certain features or services.

Continued use of our platform shall constitute your acceptance of our policies concerning data privacy and personal information handling. For any concerns regarding our data practices, you are encouraged to contact us directly.

2. Intellectual Property Rights

AiOnCalls acknowledges and upholds the sanctity of intellectual property rights. All content and materials independently developed by you while utilizing the AiOnCalls AI platform shall remain your exclusive intellectual property. We do not assert any ownership, license, or rights over such user-generated content.

We recognize that your content may be a product of substantial time, effort, and ingenuity. Accordingly, we affirm your unrestricted rights to use, reproduce, distribute, and monetize such content without interference or claim by AiOnCalls AI.

3. Copyright Compliance

We are committed to respecting the intellectual property rights of others and have adopted a strict policy to address and act upon any credible claim of copyright or proprietary rights infringement (“Infringement”) arising from materials made available through our platform.

Should you be the legal copyright holder or a duly authorized agent thereof and believe that your work has been utilized in a manner that constitutes copyright infringement, you are requested to submit a written claim to us at help@technovedaai.com with the subject line “Copyright Infringement”, including the particulars as detailed below under the “DMCA Notice and Procedure for Copyright Infringement Claims.”

Please note that any individual who willfully misrepresents material facts regarding an alleged infringement may be held liable for damages, including legal costs and attorney’s fees.

4. DMCA Notice and Procedure for Copyright Infringement Claims

In accordance with the Digital Millennium Copyright Act (DMCA), you may submit a formal notification to our designated agent by providing the following in writing :

1. A physical or electronic signature of a person authorized to act on behalf of the copyright owner;

2. A detailed description of the copyrighted work claimed to have been infringed;

3. The exact location (URL or other identifying information) of the infringing material on our Service;

4. Your full contact information including address, phone number, and email address;

5. A good-faith statement asserting that the use in question is not authorized by the copyright owner, its agent, or the law;

6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the rightful owner or authorized to act on behalf of the copyright owner.

Our Copyright Agent can be reached at: help@technovedaai.com

5. Feedback and Error Reporting

You may provide comments, suggestions, error reports, or feedback related to our Service (“Feedback”) through direct communication with us or via third-party platforms.

By submitting such Feedback, you acknowledge and agree that:
(i) You do not retain any proprietary rights in the Feedback;
(ii) The Company may have pre-existing or parallel development efforts similar to the Feedback;
(iii) The Feedback is non-confidential and free from any third-party proprietary claims; and
(iv) The Company has no obligation of confidentiality with respect to the Feedback.

If assignment of ownership to the Feedback is restricted under applicable law, you hereby grant the Company and its affiliates a perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, adapt, publish, and commercialize such Feedback for any lawful purpose.

6. Third-Party Links

Our platform may incorporate links to third-party websites or services over which AiOnCalls exercises no control. We do not endorse and are not responsible for the content, data handling practices, or offerings of such third parties.

By accessing or relying on any external websites or services linked through our platform, you acknowledge and agree that AiOnCalls and Technovedaai shall not be held liable, directly or indirectly, for any damages or losses alleged to result from the use of or reliance upon such external content or services.

We strongly recommend that you review the terms of use and privacy policies of any third-party websites before engaging with them.

7. Disclaimer of Warranties

All services and content provided through our platform are made available on an “as is” and “as available” basis. The Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the services will be error-free, uninterrupted, or secure, nor do we guarantee the accuracy or reliability of any content. The Company shall not be liable for any harm caused by viruses, defects, or other harmful components resulting from access to or use of the Service.

These disclaimers shall apply to the fullest extent permitted by applicable law.

8. Limitation of Liability

To the maximum extent permitted by law, you agree to indemnify and hold harmless the Company, including its directors, officers, employees, and agents, from any and all claims, liabilities, damages (including attorneys’ fees and litigation costs), whether arising in contract, tort, or otherwise, arising out of or in connection with your use of the Service, violation of these Terms, or infringement of third-party rights.

In no event shall the Company’s total liability exceed the amount paid by you for the specific product or service giving rise to the claim. Under no circumstances shall the Company be liable for any indirect, incidental, punitive, or consequential damages.

Certain jurisdictions do not allow the exclusion of certain types of liability; therefore, some of the above limitations may not apply to you.

18. Termination

We reserve the right to suspend or terminate your account and deny access to our services at any time, without prior notice or liability, at our sole discretion, for any reason, including but not limited to a breach of these Terms.

If you choose to close your account, you may do so by discontinuing use of our services.

Any provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to ownership rights, warranty disclaimers, indemnity obligations, and limitations of liability.

19. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Country India , State Maharashtra, District Pune , without giving effect to any conflict of law principles.

Our failure to enforce any provision of these Terms will not constitute a waiver of that provision. If any part of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will continue to be fully enforceable. These Terms represent the complete agreement between you and us regarding our services and override any prior agreements.

20. Changes to Service

We may update, suspend, or discontinue any part of our service, including any content or features, at our sole discretion and without notice. We are not liable if the service or any part of it becomes unavailable at any time or for any duration. We may also limit access to certain areas of the service, or to the entire service, for some or all users, including registered users.

21. Amendments to Terms

We may update these Terms at any time by posting the revised version on our website. It is your responsibility to review the Terms periodically.

Your continued use of the service after changes have been posted means you accept and agree to the revised Terms. Please check this page frequently, as all modifications are binding upon you.

By continuing to access or use our services after the updated Terms become effective, you agree to be legally bound by them. If you do not agree with the revised Terms, you must stop using the service immediately.

22. Waiver and Severability

No waiver by us of any term or condition in these Terms shall be deemed a continuing waiver or a waiver of any other term or condition. Failure to enforce any right or provision shall not constitute a waiver of such right or provision.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or tribunal, such provision shall be modified or removed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

23. Compliance with Telemarketing Laws

Users must use AiOnCalls services in full compliance with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA).

24. Prohibited Uses

Users are strictly prohibited from using AiOnCalls services to make unsolicited robocalls or any communications that violate the TCPA or any other telemarketing regulations.

25. Indemnification

Users agree to indemnify, defend, and hold harmless AiOnCalls from any and all claims, liabilities, damages, or expenses arising from violations of telemarketing laws, including but not limited to the TCPA, as a result of their use of our services.

26. Acknowledgement

BY ACCESSING OR USING OUR SERVICE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE.